Zopper Retail - Partner In Store for Business Operations

CIO Vendor Customizable and user friendly POS dovetails perfectly with customer experiences and expectations regarding tablet/smartphone interfaces, the merging of off/online shopping, e-payments and personalization of their encounters with retailers and services. Headquartered in Noida, Zopper is primarily a retail software serving organizations by delivering cost effective Cloud based solutions around CRM, billing, inventory management, consumer and retail finance. An extension of Solvy Tech Solutions Private Limited, Zopper, as an organization, was established in 2012 to offer a horizontal PoS platform capable of transcending the boundaries of device, industry and internet availability. Moreover, the company extends its services around consumer financing, extended warranty, payment solutions, and hardware adhering to the customer’s requirements.

A Thorough Empowerment of Retailers
Speaking for a countrywide debate, Neeraj Jain, Co-founder, Zopper, explains that the demonetization and implementation of GST have helped the retail industry grow significantly and has led to a much higher acceptance of PoS by small retailers. Speculating these trends, Zopper propounds Zopper Retail, a GST ready POS software designed to meet customized requisites of small retailers. Following a modular methodology, Zopper through its offering enables various modules that are configured as per the specific business processes. While working seamlessly with existing accounting software, the cloud based solution facilitates retailers to keep a check on the account and allows them to login from remote locations to manage multiple outlets. By enabling a dedicated module for business owners, the solution further empowers them to examine store-wise and overall business reports on a daily basis.
More so, Zopper Retail provides accessibility on laptop, desktop, tablet and smartphones, (both android and iOS platforms) thereby optimizing the overall business processes.

Zopper propounds Zopper Retail, a GST ready POS software designed to meet customized requisites of small retailers

While improving customer experience, Zopper’s dedicated module and app called Zopper Connect empowers small retailer with marketing and customer engagement to grow their businesses. Simply put, it is a no-touch CRM, where customer information and related campaigns keep getting added automatically with the use of the PoS software. With Loyalty module, retailers have the edge to run their own rewards program and add points to the customers on each transaction. Based on customers’ shopping pattern, age, gender, and other profile factors, Zopper Retail assists retailers to run person-specific campaigns and offers which in turn, enhance customer loyalty, followed by better customer retention. Being a simple and secure one-stop payment solution, Zopper Pay endows merchants to accept payments using several financial intermediaries without any hardware or EDC machine involvement.

“Looking at the current growth trajectory of the company and increasing acceptance of POS in the market, we are confident that there is a fair chance of the company going for an IPO in the next 3-5 years”, adds Neeraj. Furthermore, in order to enable its clients to respond to their evolving business needs, the organization continuously endeavours to build new capabilities in Zopper Retail. Having served over 2.7 million users with 15000+ retailer partners across 30 cities, Zopper is prepared to venture deep into innovating hardware devices that will prove to be a game changer for retailers.